Our values.

Customer orientation:

For the satisfaction of our customers, products and services must meet the needs of our customers.

Offering maintenance schedules and remote Assistance capabilities is our approach to ensure products are long lasting and, based on their excellent quality leaving a low scope 3 GHG footprint.

Leadership culture:

We cultivate an appreciative leadership culture. We are constantly building up on this culture by training awareness of our team leaders and managers on all levels across the entire organisation.

Our Code of Conduct:

An integrated part of our leadership culture, and regular reviews are performed ensuring that we do not fail to capture any risks and take immediate counter measures.

Employee orientation:

Our employees and their interaction are the basis of our success. We invest in the knowledge of our employees, by means of training as well as inhouse knowledge management and transfer.

Employees are encouraged to speak up when failures or errors occur. Correcting failures on the incident is a core part of our quality politics and a sustainable approach, preventing failures from escaping to the cus-tomers or environment.

By actively involving our works council and the employees in decision-making processes, we create a positive and supportive work environment where employees feel valued and respected. Safe working places with well maintained machinery, as well as fair wages, and protection against discrimination and harassment are a sign of quality and governance to us.

Supplier relationships:

The quality of our products depends on the successful and sustainable cooperation with our suppliers. We monitor our suppliers for compliance with the 17 sustainability goals of the UN and encourage improvements if necessary.

Continuous improvement and process orientation:

We achieve the goals of our management system through continuous assessment and improvement of our daily activities.

Digital Transformation:

We believe in streamlined processed supported by a robust, suitable state of the art digital environment. Digital and AI based development processes allow for optimized products in shorter timescales and more sustainable outcome.

Stakeholder analysis:

The fulfilment of our stakeholders’ expectations ensures our joint success in the long term. In the PLEUGER stakeholder analysis, we correlate the influences, connections and dependencies between all stakeholders and the PLEUGER company.

Our analysis covers, besides the expectation in our QM-system, the topics of human rights, working conditions, environment as well as integrity and compliance. PLEUGER requires all business contacts committing to the anti-bribery and anti-corruption policy and take all possible action to mitigate the risk of corruption.

Targets & key figures:

The company’s goals are expressed in key figures that are reviewed regularly, ensuring that we do not fail to capture any risks or chances and develop suitable and sustainable responses.

Process orientation:

Being it waste of time, energy as well as material, all kinds of waste contribute to an increase of our carbon footprint and GHG emission. We stand in for reduction to aforesaid footprints and believe that lean processes are key to sustainability. We use the control and continuous improvement of processes and our Management system by applying the PDCA cycle:

Plan: setting objectives of the system and sub-processes and determining resources needed to achieve results in accordance with customer requirements and the organisation’s policies, as well as identifying and addressing risks and opportunities.

Do: Implementing what has been planned

Check: Monitor and (where applicable) measure processes and the resulting products and services against policies, objectives, requirements and planned activities, and report results.

Act: Take action to improve performance where necessary